Patient
Share the essential arrival details.
Full name, nationality, contact details, adult or minor status, optional insurance information, the medical concern and expected arrival time.
Managed international patient service
One short form. Two informed teams. A clearer arrival.
The proposed pathway connects the international patient team and the hospital administration team before the patient reaches urgent care.
Try the working mock-upAutomatic notification
Both authorised teams receive the same summary.
The hospital knows the patient is being referred through the agreed service. The coordination team retains its own copy and can provide English-language backup if needed.
Directions & arrival pass
The Urgencias pin and bilingual pass are revealed.
After the notification is accepted, the patient sees the urgent-care entrance, Google Maps pin and an English/Spanish mobile pass that can be shown at reception.
Hospital arrival
Admissions can recognise the managed pathway.
The form helps prepare the administrative arrival. It is a pre-alert, not a guaranteed appointment: the hospital assesses and prioritises every urgent patient according to clinical need.
Proposed notification
A clean, bilingual email for both teams.
Every submission generates matching team copies plus a patient-facing directions and arrival-pass message, creating a practical record of patients sent through the service.
Arrival notificationQSM-A7K2P
Subject: International patient referred for urgent-care assessment
- Patient
- Sample Patient
- Pathway
- Adult emergency care
- Arrival
- Leaving now
- Insurance
- Yes · details supplied
- Reason
- Medical summary from patient
Director review prototype